FAQs

Please arrive at least 15 minutes before your scheduled departure time.

We can arrange transportation for you. Please contact us in advance to set it up.

Notify us as soon as possible. We’ll work with you to reschedule or sort out the details based on our policies. Cancellation 24 hours before booking date/time are not refundable 

Cancellations more than 48 hours in advance are fully-refundable. Cancellations 24 hours in advance will receive a 25% refund. Cancellations under 24 hours are non-refundable.

Extensions are subject to availability and additional charges. Contact us for details and arrangements.

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